Refund

We stand behind our quality. If your TeeGenni product has defects or isn’t what you ordered (wrong size, design, color), we’ll replace it free. Just email support@teegenni.com with a photo showing the issue.

We can’t accept returns for user errors (wrong size, etc.). If you need to return for another reason, email support@teegenni.com. We’ll review your request and provide a return address if needed. You cover return shipping.

We process refunds within 3-5 business days of receiving your return. Unwashed, unworn items only. Washed/worn/damaged items are not refunded.

Missing Refund?

If your refund hasn’t arrived, follow these steps:

1. Check Your Bank: Verify the refund hasn’t been posted yet.
2. Contact Credit Card: Refunds can take time to appear on your statement.
3. Inquire with Bank: Delays may be on their end.

Our Commitment:

We prioritize customer service and take refund issues seriously. Expect a swift resolution.

Shipping Your Return

Returns Accepted?

Contact us (support@teegenni.com) to initiate a return. We’ll provide a return address if approved.

Who Pays Shipping?

You cover return shipping costs. These are non-refundable.

Refunds

Return shipping deducted from your refund.

Safe Delivery?

We can’t guarantee receiving your return. Use a reliable service and package it securely.